Dynamic Solutions Institute
"We put knowledge to work."

Training and human factors

As systems become more complex and technology-driven, an increasing number of catastrophic failures are resulting from errors, which, when investigated, often reveal deficiencies in training. It wasn't the equipment at Chernobyl which caused the reactor melt-down; it was operators directing the equipment to operate outside of its design capability.

Much of the training burden can be alleviated by more attention to the human interface. Systems which are "intuitive" to operate are far superior to those which require extensive training and modification of human behavior! DSI's human-factors engineers can help improve system reliability by making systems less subject to human error or limitation.